Preliminary Information Text



The subject of this Sales Agreement Preliminary Information Form is that the parties are in accordance with the provisions of the Law No. 6502 on the Protection of Consumers regarding the sale and delivery of the product / products that the SELLER sells to the BUYER / CONSUMER, whose qualities and sales price are specified below. It covers its rights and obligations. By accepting this preliminary information form, the BUYER / CONSUMER accepts in advance that he / she will be under the obligation to pay the additional price, such as the price of the order and the shipping fee, if any, and tax, if he / she approves the order.









Delivery address:


Email / Username:

Preliminary information and distance contract must be approved by clicking the contract. This contract can be accessed from the BUYER / CONSUMER membership account for a period of __ years, and this Preliminary Information Form will be sent to the email account reported by the BUYER / CONSUMER by e-mail by ______________.


Information about the product or products subject to the contract, type, quantity, brand / model and sales price including all taxes are given in the table below.


Product description Piece Unity Cost Total
(With KDV TAX)
product features


Cargo Cost
Total :


Payment Method and Plan

Customer payment, among the payment alternatives and prices offered to him,

According to his preference, he determined that he would do as follows.


Delivery address

The person to be delivered

Billing address

Order date

Estimated Delivery date

Delivery method

The shipping fee, which is the shipping cost of the product, will be paid by the BUYER.

Shipment will begin within __ business days following the order.

Shipment will be completed within __ business days. Estimated Delivery Date: …. / …. / 2019.


BUYER / CONSUMER accepts, declares and undertakes that he / she reads the preliminary information regarding the basic qualities, sales price and payment method and delivery of the product subject to the contract on the website of the _______________________________.

BUYER / CONSUMER confirms the Preliminary Information electronically, before the establishment of the distance sales contract, the address that must be given by the SELLER to the BUYER / CONSUMER, the basic features of the ordered products, the price of the products, including taxes, payment and delivery information are correct and complete. accepts, declares and undertakes.

The SELLER shall perform the product subject to the contract in full, in accordance with the qualifications specified in the order and without any defect, in accordance with the legal legislation requirements, in accordance with the standards, maintaining and improving the service quality, in accordance with the principles of integrity and honesty. accepts, declares and undertakes to show the necessary attention and care and act with caution and foresight.


Name / Surname / Title




Email / username

Invoice delivery: With the order, invoice address during invoice order delivery

It will be delivered.


The BUYER / CONSUMER has the right to withdraw from the contract by refusing the goods or service within 14 (fourteen) days from the date of signing of the contract or without any justification, without any legal or criminal liability, and the SELLER from the date of the withdrawal notification reaching the SELLER or Provider. SELLER undertakes to take back the goods. Notice of withdrawal and other notices regarding the contract can be sent to the SELLER in writing or via permanent data storer via the vendor contact information mentioned above or withdrawal notification on the website of ________________________.

If the right of withdrawal is used:


a) It is obligatory to return the product delivered to the BUYER or the third party notified by it.

b) If the products to be returned within 10 (ten) days, the box, packaging, standard accessories, if any, and other products gifted with the product must be delivered completely and undamaged.

c) The product price shall be returned to the BUYER within 14 (fourteen) days following the exercise of the right of withdrawal. When returning the product to the SELLER, the original invoice submitted to the BUYER during the delivery of the product must also be returned.

d) Return shipping cost belongs to the SELLER. The return section of the invoice to be returned with the product will be filled in and signed by the BUYER.

The right of withdrawal cannot be used if:

a) Contracts for goods or services whose price varies due to fluctuations in the financial markets and are not under the control of the seller or provider.

b) Contracts for goods prepared in line with the wishes or personal needs of the consumer. The BUYER cannot exercise his right of withdrawal regarding the products that are produced in accordance with the special requests and demands of the BUYER, or which are made to the person by making changes or additions, or that are specially prepared for the person and the order that cannot be returned in terms of their quality.

c) Contracts for the delivery of goods that may deteriorate quickly or expire.

ç) From the goods whose protective elements such as packaging, tape, seal, package are opened after delivery; Contracts for the delivery of those whose return is ineligible for health and hygiene.

d) Contracts for goods that are mixed with other products after their delivery and which cannot be separated by their nature.

e) Contracts related to books, digital content and computer consumables, which are presented in a material environment, if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.

f) Contracts for the delivery of periodicals such as newspapers and magazines, except those provided under the subscription agreement.

g) Contracts for accommodation, goods transport, car rental, food and beverage supply and the evaluation of free time for entertainment or rest, which must be made on a specific date or period.

ğ) Contracts related to the services performed instantly in electronic environment or the immaterial goods delivered to the consumer instantly.

h) Contracts regarding the services started with the approval of the consumer before the right of withdrawal expires.

The information stated in the preliminary information is provided for commercial purposes in accordance with the remote communication tools used and in the framework of goodwill principles in order to protect adults who are not able to distinguish between adults and limited or limited.

BUYER / CONSUMER will be able to send his / her requests and complaints through the _______________________ website.


The BUYER / CONSUMER have the necessary monetary limits for their complaints and objections and their law. Information on the monetary limit is as follows:

Value of applications made to Consumer Arbitration Committees for 2020:

a) District Consumer Arbitration Committees in disputes under 6.920 (six thousand nine hundred and twenty) Turkish Lira,
b) Provincial Consumer Arbitration Committees in disputes between 6.920 (six thousand nine hundred and twenty) Turkish Lira and 10.390 (one thousand three hundred and ninety) Turkish Lira in provinces with metropolitan status,
c) Provincial Consumer Arbitration Committees in disputes under 10.390 (one thousand three hundred and ninety) Turkish Liras in the centers of provinces that are not in metropolitan status,

ç) Provincial Consumer Arbitration Committees are in charge of disputes between 6,920 (six thousand nine hundred and twenty) Turkish Lira and 10,390 (one thousand three hundred and ninety) Turkish Lira.